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CONTACT WHY CHOOSE MBTC CAREERS LOCATIONS & ATMS
Our customers and local communities come first. Our employees get to know you on a personal level and recommend personalized products that fit your individual needs. We also build strong ties with our local communities by giving back through donations, volunteering and supporting local businesses/agriculture. This is what sets us apart from larger banks and is why we are the bank you keep for life.
Why should you choose Mifflinburg Bank & Trust?
Don’t just take our word for it. Here is what some of our customers have to say:
“I call in, let them know what I need, and they’re always right on it. We know so many people there. It’s like all your friends are there. They’re so awesome because when I would go in to get change and had to go to the drive thru because I couldn’t go inside, Sherry and Cindy would bring my bags around to my car because they were really heavy. They’re always helpful! It’s so nice to walk in a bank and everybody knows you, so they always say hi! They are capable of handling big time business, but never lose that hometown feel.” – William and Latisha Kerstetter, owners of Chilly Willy’s in Hartleton, PA.
“I love the fact that I can pay bills online. I save on checks because of Bill Pay. I really like that feature. I like being able to increase my payments on our mortgage online, whereas at our other bank we couldn’t do that.” – Naomi R. from Troxelville, PA.
“We’ve had a great relationship with Mifflinburg Bank & Trust for a while now, and so when we were looking at the PPP [loan] in the midst of this [COVID-19] crisis, we thought we may have an easier time working with a smaller bank that we can have a close relationship with. To have the cell phone number of our loan officer; someone who can be texting us back and forth during the process; man, did Amber live up to those expectations. She said something that really meant a lot to me in the midst of this crisis. It was at the beginning of the shutdown. We were worried about furloughing our people, paying their healthcare, figuring out all this stuff and making sure that they were able to meet their payments and put food on the table for their families. Amber sent me a text; the gist of it was, ‘Deep breath, we got this. We’ve got 50 people working around the clock to make this happen. You’ll hear from me as soon as we have the next piece of information, but you can now take a deep breath and go focus on something else. We’re on it.’ Doctors have to be good at medicine, and they also have to be good at the bedside manner. Mifflinburg Bank & Trust got the job done and kept me informed, which then allowed me to shift focus to the things that matter most on our end, like reassuring our people.” – Nick Gilson, owner of Gilson Snow in New Berlin, PA.
“In 1985, our family needed a loan to start an independent insurance agency. I contacted several banks and was informed that I needed to pick up an application to complete and return to the bank for their review. I decided to call Mifflinburg Bank & Trust and to my surprise, I was transferred to Helen Strunk, president of the bank. After talking with Helen for a few minutes and explaining to her why we were in need of the loan, she set up an appointment with us to meet her at the bank. When we met with her, she was very interested in hearing about our plans to start an insurance agency. When the appointment ended, Helen told us that she was meeting with the board the following day and would give us a call after the meeting. The next afternoon, Helen called to tell us the loan was approved. We were amazed by the personal service we received from Helen, the bank president! Our agency has continued to work with Mifflinburg Bank & Trust for all of our banking needs and the Sholley Insurance Agency has enjoyed the same level of service for 35 years.” – Lynn Sholley, owner of Sholley Insurance Agency in Lewisburg, PA.
“It’s very much a family bank. It’s not stressful, very calm, supportive. They really want to give back to the community, and I think that’s wonderful. It encourages people to want to come and deal with you. I’m just really happy that for the various groups that I’ve been connected with, the boy scouts, our church groups, the school, the band, even my French club, there have been so many wonderful things that the bank has supported when asked, ‘hey, could you help us out?’ They bought the band’s really nice trailer! They’ve just done all kinds of good things. It makes me smile when I see Mifflinburg Bank on various projects.
I’ve never had any hassles here. When I’ve taken trips to Europe, when I had to have certain kinds of monies for different countries, they’re always great. They always said, ‘We don’t carry it, but we’ll get it for you!’” – Debbie G. from Mifflinburg, PA
“Most of our business loans are with Mifflinburg, and we found that the loan officers are very responsive to working with us to find the best solution to fit our needs. They give us a lot of different scenarios. We tell them what our needs are, and they basically come back with options, and then we can analyze which one’s the best one for us. A few of our real-estate transactions got held up for various reasons, and Mifflinburg Bank & Trust was very flexible in extending time frames to work out some of the kinks.
I think it’s a huge advantage to work with a bank that’s local and personal, and that’s probably one of the reasons why we switched to Mifflinburg. We know a lot of the staff on a first name basis and they know ours. That’s a great relationship to have.
It reminds me of going back to the days of working on a handshake. Some banks make you go through this huge application and ask lots of questions. I think Mifflinburg makes the whole process a little bit easier, and they understand the local market, the local economy, the local businesses, the local people.” – Chris Baylor, owner of Country Cupboard in Lewisburg, PA
“We have been continual customers of Mifflinburg Bank & Trust since our marriage in 1958. We recall a few years ago we encountered a problem with payment of our TV cable. We would drop off payment at the bank and a courier from the cable company would pick it up at the bank. Apparently, it was deposited in the wrong account by the cable company, and we received a late payment charge even though we paid the bill 12 days in advance of the date due. We went to the bank in search of some kind of explanation, and from there the bank employees took over making countless telephone calls and faxing information that in fact, the bill had been properly paid. The time spent on this problem was 1 hour and 20 minutes! Now that’s devotion! We would recommend Mifflinburg Bank & Trust because they are devoted to your service and satisfaction. If you’re looking for professional, efficient and friendly service, you’ll find it in Mifflinburg Bank & Trust.” – Ronald and Mary P. from Mifflinburg, PA.
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